We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect i love it. As in the image
The handle is a little short
thus purse is perfect
Very fast delivery!! Ordered 27 August - come 6 septemper The bag is nice and worth it's price
Thank you for making such beautiful wallets, and it's very good for them to be sent with an air bag to keep them from getting crushed in the shipment.
Received in good this loved
The shipping was fast, arrived in a month to Brazil. The bag is beautiful, like :)))
The ears are a little cheap, they aren’t rigid
I love it, it's super safe and punctual with the date said, i really recommend it.
Same as the picture. He arrived in two weeks.
Got a probelm with the first bag ( damaged) but the store was really nice and send a new one who is perfect like the picture!!! Thank you !
Beautiful bag i highly recommend this store.
She came with some kind of bubble inside, so she could keep the shape
Excellent bag, very cute and well made, I'm really happy with my order
Gorgeous, perfect seams, capacious… And came also in advance!
just like the picture! so cute
The bag is identical, and big! Perfect and i arrive very quickly, i strongly recommend it openly!
Good but they had a big balloon inside and some parts were crushed bc of that.
Like the pictures, thank you!