We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping is fast way think living less than it's daughter this seemed like
I Confirm beautiful beautiful and with quick delivery
The strap is very short
Backpack ca. Shoulder strap a little short of single-sided printing.
Puiki kuprinytė. Rekomenduoju.
Beautiful, just like the one on the page
arrived in 2weeks, very nice and big bag
Very nice and beautiful.
Beautiful bag
Love the bag. Does have a strong odor but hopefully it will go away with time.
He's arrived fast in two weeks. It's very pretty, i like it very much. The shoulder handle stays short, and it slips away, so i think it fills, especially when i carry some folder, it's not gonna do me much good, but hey, it's nice. An a4 folder fits by the way, i thought the zipper hole wouldn't let me put it in, but yeah. Yeah, it sucks the biggest. I 've had it, without exaggerating, two days lying outside. It's going too far, and i imagine when i go using it it it will get better, but neither has it gone completely, and it was impossible to use it directly. Plague a lot of plague. It has a lot of compartments, i would have loved the one in the back to be bigger, it's great to carry the reserved cell phone on the back, but mine is the big one and it doesn't fit. I 've tried a xiaomi mi6 and more or less fits without making it hard to get in or out. We'll see how the zippers stand. They don't look flimsy, but they don't trust you to close up either.
great bag
buena
So far good!
The bag is beautiful. My sister was so happy and she loves it so much! it looks same with the description. It arrived in right estimate time and in a good packaging. I also reccomend u the store, for the friendly and kind ❤ Thank you
Delivery in only 8 days to spain. Good size
Recommended.
Very nice backpack and ultra fast Delivery. Easy TOP!
Nice backpack!. Although the closures are a little hard, hard to close and open with one hand. It's a good size. The packaging was just a bag.
Super quick delivery and exactly as described.
Great, arrived on time, looks exactly like the picture, great capacity. Top zipper is a bit small for folders but okay for anything A4-sized and smaller. I recommend
Lives upto the expectation. Spacious yet compact. The main zip is a bit small to actually open up and see whats on the inside of the bag... but overall a really good looking comfortable bag. The only complaint is that i was charged from qatar for local delivery despite this being a free delivery order.
beautiful, i love it
Great backpack, capacitor, middle two slots phone and one zipper, recommend is sensational. Fast shipping
Muy Bien