SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BagWalletWorld (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bagwalletworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good !
I loved my purchase, color and Exact description. Eye, it's a bag. By hand.
Normalek will go
Good excellent
Sweet but small Shui.
It's a little smaller than i thought.
Beautiful but not strong as appears.
beautiful thank you
Nagyon szuper and táska, csak egy Kis Szaga.
Bag as the description. Dlugi strap continious me Sie odpina
Very good color good
The bag is the same as in the photo. Very good shopping and very fast.
Handbag lovely, delicate. Very nice sięprezentuje. Pretty thin material.
Yahshi 25 kunda uzb
It's nice, well lined and made! Small but comfortable!
great
Totally satisfied
It's come fast and the truth ke i like even more in fisico ke in pictures. The fabric is true ke is fine but x the ke price is this very well. The only thing ke has as a bug is the ke zipper doesn't go light gets stuck something. But well it has nothing to stop using it
Very good product, good workmanship, worth order will not regret
Loved! Just like the ad. Not great, is average. Recommend
ok
The store had in the end few cabbage colors, but the bag is very good even in gray, I do not regret
The straps feel a little cheap but over all looks good. Shipping was fast!
Handbag pretty but much less than shown in the pictures
Bag is correct arrived. Cute bag for the money