SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BagWalletWorld (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bagwalletworld.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery and I love the bag, Thank you store!
quality exactly as demonstrated, quick delivery, with respect to the price the product is perfect, RECOMMEDED!!
Super soft sports bag, well made, recommended
The quality of the bag is very good. the hand feels slippery. the zipper is very smooth. this price is very cost effective! Basically installed can be loaded! And the capacity of the bag is also very good. really good baby. I like it. I will buy it again next time I need it.
Lovey bag. Thank you. Quick delivery to Australia.
I will make an order again and recommend it to my friends! Fast shipping!
I'm very happy! 5-star backpack sewn in quality without fear. There is no unpleasant smell, it is very spacious) comes very quickly, for 21 days. Recommended by store
Very beautiful skin
Colir trochi darkened for colir on the zobrazhenny, ale ce is not afraid. Yakisna, spvidka delivery, space, good packed
The shipping cost is faster! I didn't expect it to come to me in 15 days! Very satisfied with the backpack, as i imagined, just like in the picture! Pink color is good, the stitching quality is very beautiful.
The duckiness is good. Clean and clean
Good travel bag
Hard leather
This bag is usually bag.
The bag that came back is good. The picture corresponds to the real thing.
The quality of the packaging is still ok, very good, i really like it, the store's service attitude is also very good, good!
Beautiful, beautiful, good reviews, too cheap.
The Qualit? t is very good and the Capacitive? t is very big?. What the REM? shore a comprehensive Praise.
Bag is soft, not firm, but it is ok. Good for travel. I like it. Came quikly. Gladd of this purchase, will see about systetic lether quality after time.
Very good. Enjoyed. Arrived very quickly.