We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice product, bigger than expected, Madam is very happy!!!!
Myślałam will prettier, second time BYM not zamówiła
I arrive in good condition
Very good, thanks!
Super Bag! As described. Large and spacious, fits much pure: Laptop, 2 thick Folder, Feather mäpchen and a 1-Liter-Flasche. 4 Inside and 2 exterior pockets. For the Uni perfectly. Delivery was's Days to Germany. I am very satisfied. Many Thanks!
Super size! As i wanted it, everything equal to the description just in time and good communication, i arrived earlier q other products q ordered earlier. Recommended.
The bag is very big, i think it's darker than i thought, but i'm happy
Super! I find it a little big but it's okay it's great anyway
THE product arrived within the expected time, is quite large as shows the site. Well tailored, the zippers are all working. Am satisfied with the product is super recommend!!!
Very large size, enter into a laptop, many pockets inside
Good bag delivered fast
A little big but I think practical
Super, Super, super
The material is fine is large and with good compartments only it is very square. very fast delivery.
Beautiful and perfectly matching the description. The parcel will arrived in less than 10 days really many satisfied. Seller highly recommended very glad!
Very beautiful and big bag, exactly as in the description. Single color is not so fierce as on the picture, what understandable is, because a picture-taking a color is always difficult. But I am quite satisfied with it.
It's very good then i release it hehehe the handles are wide and strong, a arrived very fast not two weeks arrive in a bag with handle and reusable hermetic closure
The description perfectly matches the product received. The size is perfect, very wide and with several compartments. The closures are all in perfect condition. The waiting time was indicated at the time of purchase. The preparation of the shipment and the same, very well.
Delivery is super fast, the bag is cool, roomy. i recommend to everyone.